For Johnson's book User-Centered Technology, his main issue is with how technology is centered around those who produce tech stuff like computers, rather than being user-based (i.e. to have the user in mind when designing a computer so the user can take care of all issues herself.).

Johnson must have an extensive background in classic rhetoric because he brings up ideas of techne; Pg 52: "Techne...goes a long way toward providing us with a more thorough understanding of, and basis for, user knowledge."

He also talks about metis; Pg 53: "Metis, or what is also called cunning intelligence, is the ability to act quickly, effectively, and prudently within ever-changing texts."

Combining these two ideas, Johnson sets out on the arduous journey of bringing to light the issue of moving away from designer-based to user-based technology. Techne as the means to think about users of technology during construction, and Metis for knowing that tech users, even basic users, have some knowledge of what to do when a computer crashes, but may not be sophisticated enough to decipher a critical error message (Johnson 45.

This book makes sense to me as a person who has basic understanding of technology; mostly because Johnson does a good job as a rhetorician speaking to other rhetoricians who may/may not have any tech savvy-ness.

What I am more confused about would be where he's talking about, on page 94, SCOT and multidirectional artifacts. Also, pretty much anything from the last chapter- number 7.

I know this isn't very specific, but it's mostly the terms I'm getting bogged down in (I think).